Making your Stay a Better Experience
City Stay Aparts
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Book with City Stay Aparts 

 
 

Book Your Stay

 
 
 

CANCELLATIONS & REFUNDS

For a full refund of accommodation fees, cancellation must be made a full 14 days prior to listing’s local check in time (or 3:00 PM if not specified) on the day of check in. For example, if check-in is on Friday 16th, cancel by Friday 2nd of that before check in time.

 

  • Any service fee is non-refundable.
  • Accommodation fees (the total nightly rate you're charged) are refundable in certain circumstances as outlined below.
  • If there is a complaint from either party, notice must be given directly within 24 hours of check-in.
  • A reservation is officially cancelled when the guest clicks the cancellation button on the cancellation confirmation page or confirm by email about the cancellation.
  • Security Deposit is only a pre-authorisation on your card & would be remove after check-out.

 

Kindly note the guest is liable for any damages made to the property by themselves during their stay, including smoking and lost keys, and will be charged for damages / replacement if necessary. 

Please note that this property cannot accommodate hen & stag or similar parties. 

Please note the lead guest must be 25 years and older.

Please note that the check-in and key-collection take place at: 85-87 Bayham Street, NW1 0AG London.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A security deposit of GBP 250-500 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.

 

Please refer to LEGAL for T&C's and Policies.